Sales Executive
Sales Representative
Department: Sales
Reports To: Sales Manager
Pay Classification: Salary Exempt
Position Summary
The Sales Representative is responsible for building and maintaining relationships with customers and prospects through a consultative and solution-oriented approach. This role requires exceptional communication skills, creativity in approach, and proactive engagement with leads. The Sales Representative serves as the primary contact for commercial clients, working collaboratively with various departments to ensure seamless project execution and customer satisfaction. Success in this role involves understanding customer needs, providing tailored solutions, and achieving revenue targets through strategic sales and relationship development.
Minimum Qualifications and Requirements
- Meet all company employment qualifications at the time of hiring, including successful completion of pre-employment examinations and background checks.
- Sign all required co-worker agreements.
- Highly organized with strong time management skills.
- Demonstrated ability to be proactive with leads and consistently follow up.
- Self-starter with the ability to set and achieve goals independently.
- Strong goal orientation with a commitment to achieving results.
- Dedication to the company’s values, products, and customers.
- Positive outlook and resilience in navigating the market and achieving success.
- High level of accountability for results; solutions-focused mindset.
- Demonstrated passion for successful selling and business development.
- Excellent communication skills, emphasizing active listening, strategic questioning, and concise articulation.
- Ability to translate complex concepts between designers and production teams effectively.
- Creative problem-solving and critical thinking skills.
- Basic understanding of graphic communications and marketing.
- Ability to work well with other departments and understand workflow dynamics.
- Ability to guide clients to solutions using consultative (Socratic) methods.
- Attention to detail mentality.
General Duties and Responsibilities
- Build and nurture relationships with customers and prospects, actively identifying and satisfying their needs.
- Proactively generate leads, develop a pipeline, and pursue opportunities to grow revenue.
- Collaborate with the Sales Manager to develop and review sales strategies for key accounts and prospects.
- Work closely with Customer Service and Production teams to ensure seamless fulfillment of orders and effective communication of client needs.
- Bridge the gap between designers and production, ensuring accurate and efficient execution of projects.
- Meet or exceed revenue targets for both retention of existing accounts and acquisition of new accounts.
- Maintain and expand a list of named accounts and prospects.
- Set aside dedicated time weekly for prospecting activities.
- Provide exceptional customer service and follow-through to ensure client satisfaction.
- Continuously develop industry knowledge, including print production, graphic arts, and marketing fundamentals.
- Perform other duties as assigned to support the success of the sales team.
Time Allocation
Sales Representatives will spend significant time making outbound calls, visiting customers, and proactively pursuing leads to drive sales. The remaining time is dedicated to administrative tasks, order processing, and promoting the company’s products. Compensation is performance-based, contingent on achieving sales goals.
Essential Attributes for Success
- Effective communication with customers, vendors, and team members.
- Ability to focus and maintain concentration for extended periods.
- Willingness to travel to customer locations as required.
- Ability to work under pressure and meet demanding sales performance goals.
- Consistent attendance and reliability.
- Self-motivation and discipline to achieve growth without supervision.
- Ability to creatively approach challenges and develop solutions.
- Ability to balance competing priorities and work efficiently.
- Listing ID: 147782
- Company Name: Action Mailing & Printing Solutions
- Contact Name: Wendy Schipper
- Social Media Tags: Yes
- Share Company Name: Yes
