Production Operations Manager – (On-Site)
Broadridge is hiring! The Manager of Production Operations reports to the Director of Operations and is responsible for all aspects of printing in a production operations environment. The role oversees Operations Supervisors across multiple shifts, ensuring productivity, quality, client and associate satisfaction. The Manger of Production of Operations plays a critical role in translating strategic vision into day-to-day execution, driving operational excellence, and fostering a culture that puts clients and associates at the forefront.
This is an on-site role that will be assigned to a Broadridge location where you will perform the majority of your work.
Do you have 2-3 years of management experience within a Production environment? Are you looking to be part of one of the leaders in the FinTech industry? If so, we’d love to hear from you!
Key Responsibilities
- Develop and implement strategies to enhance PEQ (Productivity, Efficiency, and Quality)
- Manage departmental expenses (commodities, labor, discretionary spending, etc.)
- Create of, and adhere to, capacity plans that support client commitments to meet or exceed client SLA’s (Service Level Agreements)
- Establish, communicate, and revise of department and individual KPIs
- Demonstrate technical expertise in print equipment, relevant technologies, and client product mix to maximize machine utilization and uptime
- Provide performance feedback and guide talent development of direct reports and team members through regular and frequent feedback
- Communicate and continually reinforce Broadridge’s Values, Vision and Quality Policy, along with our unyielding commitment to the Service Profit Chain
Qualifications
- Associate or bachelor’s degree (Business Management, or a related field) preferred, or equivalent experience
- 3-5 years of management experience in a high-paced environment, with 1-2 years of relevant print/mail, production or manufacturing experience
- Flexibility required for non-standard hours during peak production periods and potential critical client or facility events, including weekend and holidays
- Strong leadership presence and self-starter initiative: inspiring teams and driving progress in a high-pressure, fast-changing environment
- Proven track record of operational excellence: implementing and meeting KPIs, improving workflows, and building/developing high-performing teams
- Excellent oral and written communication skills: effectively communicating with vendors, staff, and management at all levels
- Solid organizational skills: effectively managing multiple priorities simultaneously, working under tight deadlines and pressure.
- Working knowledge of Microsoft Office, specifically Excel, including knowledge of pivot tables, advanced formulas, file linking, charts/graphs, etc.
Mid Shift Manager: Monday – Friday 12:00 PM – 8:00 PM, with some flexibility required during training and peak times.
The salary range for this position is $70,000 – $75,000 annual. 10% shift differential. Eligible for annual bonus.
Broadridge considers various factors when evaluating a candidate’s final salary including, but not limited to, relevant experience, skills, and education.
Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
- Listing ID: 148540
- Company Name: Broadridge
- Contact Name: juan perez
- Social Media Tags: Company only
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