Customer Service with Care Master Class

Customer Service with Care Master Class will take place on Tuesdays via Zoom.

In the “Customer Service with Care” master class, learn essential skills to navigate through customer deadlines and conflicting directives. Discover how to create and understand processes for effective customer service, foster loyalty, honesty, and trust, and confront challenges head-on. Gain confidence in asking the right questions at the right time, managing multiple projects and customers with organization skills, and resolving issues quickly. Understand the internal strength gained by providing customer service with care, and master techniques to manage frustrated, irate, and disappointed customers while securing answers to complicated questions.