LEAN Peer Group: Six Sigma methodology, metrics

Watch this virtual LEAN peer group recording to dive into Six Sigma metrics with Graphic Communication university lecturer and LEAN Six Sigma blackbelt Gordon Rivera. Discover how to use Six Sigma calculations to measure your organization's performance and reduce defects. Emphasis will be placed on how these processes can be implemented in the non-uniform environment of print production.

Also included in download package is free quality management textbook with LEAN case studies and step-by-step instructions for implementing Six Sigma methodology, along with sample process control excel sheets.