CSR Training In the fast- paced word of today’s printing industry, customer service representatives are challenged to make sure the customer’s job moves quickly and trouble-free through the plant. To do this, they must be understand the complex intricacies of print production, coordinate outside trade work and communicate superbly with plant personnel and
Management Listserv Have a tough question or want to get the pulse of the industry on a particular matter? Our Management Listserv gives you the opportunity to quickly and easily contact other top managers just like yourself.Simply send your subscription request by email to Joe Polanco, the moderator of this Listserv. You will receive
PIA Credit Union (Cornerstone) Our credit union is available to all employees of PIA-MidAmerica member companies. Because the credit union is member owned, all profits are returned to the members in the form of higher savings rates, lower loan rates and many free services. Even though the brick & mortar structure is located
Financial Articles We offer many outstanding articles on financial management in The Vault (members-only service). These articles are free and available for download at any time.
Customer Education A print-savvy customer helps ensure that a job can move quickly through production with a minimum of stress and frustration. The savvy CSR understands the difficulty print buyers have to understand this industry and assist the customer to stay informed. Our staff, publications, webinars and seminars are very useful resources for
Management Articles We offer many outstanding articles on management in The Vault (members-only service).These articles are free and available for download at any time.
Economic Reports As a member of this association, you have access to a broad range of economic data prepared by our national economic team led by Dr. Ronnie Davis. Local economic surveys are conducted on a regular basis by the PIA MidAmerica staff providing members with economic data and trends that is not found
Customer Service Articles We offer many outstanding articles on customer service in The Vault (members-only service). These articles are free and available for download at any time.
CEO Roundtable Quarterly roundtable meetings are held in Kansas City and Dallas for CEOs and other top managers. These meetings offer a mix of candid discussions and presentation on the hot issues of our industry.Please see our events calendar for upcoming dates.To be added to the notification list, contact Joe Polanco for the DFW
Temporary Service by Semper Semper is a placement firm for temporary help for printing firms located in the Dallas/Fort Worth Metroplex. For additional information or to access this service, call Semper LLC or email them at dallas1@semperllc.com and let them know you are a PIA MidAmerica member. Information about your member discount with Semper can
